Inverion Electric (Suzhou) Co., Ltd. provides customers with a full range of product after-sales services to ensure that customers receive timely technical solutions, troubleshooting, product replacement and other services related to products; if the product needs on-site debugging or processing, our company will provide you with professional The service plan is implemented efficiently on site.

After-sales service content

Technical consultation: Provide technical guidance for the problems encountered by customers in the process of using the product;

Fault maintenance: free maintenance or replacement during the product warranty period (except for damage caused by human causes); paid maintenance or replacement outside the product warranty period;
Product replacement: the product that cannot be repaired and needs to be replaced is responsible for the replacement of the product;

Installation and debugging: remote telephone, video guide installation and debugging;
On-site commissioning: if on-site commissioning is required, it is responsible for commissioning for customers;
Technical training: According to the training needs of users, provide customers with corresponding technical training;

Customer return visits: We regularly return visits to customers, with customers as the core, and strive to provide customers with high-quality and efficient services.